Privacy
How we handle what you write to us.
What we receive
What you write in the contact form: your name, email, phone, how and when you prefer to be reached, whether we may leave a voicemail and your message. We ask that you leave medical details out of that message.
How we use it
Only to reply to you. We do not sell or share your information with advertisers.
Your therapy records
We keep your records private and share them only as the law allows. Before you start we explain the limits of confidentiality in writing.
This site
This site has no chat and no tracking of what you read. Booking opens in Vertex's own scheduling page, which has its own privacy notice, as does the portal that holds consent forms.
How to ask for deletion
Write to hello@vertexcounseling.com and we delete your form message, except what the law requires us to keep.